TERMS OF USE

Selvirw™

Official Business Information

Company

Anruisen (Hangzhou) Biotechnology Co., Ltd.

Legal Representative

Fan Junfeng

Address

Room 1606, 16th Floor, Jinyun Building,
No. 108 Shanglin South Road,
Yinhu Subdistrict,
Fuyang District,
Hangzhou City,
Zhejiang Province

service@selvirw.com

Phone

+86 14746466382

Customer Service Hours

8:00 AM–10:00 PM

Selvirw™ is operated by Anruisen (Hangzhou) Biotechnology Co., Ltd. | Legal Representative: Fan Junfeng | Email: service@selvirw.com | Phone: +86 14746466382
Business Address: Room 1606, 16th Floor, Jinyun Building, No. 108 Shanglin South Road, Yinhu Subdistrict, Fuyang District, Hangzhou City, Zhejiang Province

Website Use Overview

These Terms of Use explain the rules and conditions for accessing and using the Selvirw™ website.

By visiting or using the Selvirw™ website, visitors agree to comply with these Terms of Use and applicable laws.

These Terms apply to website browsing, content access, website functions, communications, and visitor behavior.

Purchases, transportation, returns, refunds, and customer service procedures are additionally governed by the applicable Selvirw™ policies.

Acceptance of Terms

By accessing, browsing, or using the Selvirw™ website, visitors acknowledge that they understand and agree to these Terms of Use.

Visitors who do not agree with these terms should stop using the website.

Permitted Website Activities

Visitors may use the Selvirw™ website for legitimate purposes, including:

Viewing product information;
Learning about available services;
Reviewing store policies;
Contacting customer support;
Making lawful purchases;
Accessing publicly available website content.

Website use must remain consistent with these Terms and applicable laws.

Prohibited Website Activities

Visitors must not intentionally:

Attempt unauthorized access to website systems;
Interfere with website operation;
Introduce harmful software;
Damage website security;
Collect information through unauthorized methods;
Submit fraudulent information;
Impersonate another person or organization;
Misrepresent an affiliation with Selvirw™;
Abuse website functions;
Use the website for unlawful activities.

Selvirw™ may take reasonable measures to protect website security and customer experience.

Website Information Accuracy

Selvirw™ aims to provide website information that is clear, useful, and reasonably accurate.

Website information may include:

Product descriptions;
Product images;
Service information;
Policy information;
Customer support information.

Although reasonable efforts are made to maintain accuracy, updates may occasionally be required due to changes in products, operations, technology, or other circumstances.

Product Information Use

Product information provided through the website is intended to help customers understand available products.

Customers should review:

Product descriptions;
Features;
Specifications;
Intended use;
Other relevant information;

before completing an order.

Product Image and Description Differences

Product images and descriptions are intended to represent products accurately.

However, minor differences may occur due to:

Photography conditions;
Lighting;
Screen settings;
Manual measurements;
Manufacturing variations;
Packaging updates.

Minor differences that do not materially affect product function or intended use do not automatically represent a product issue.

Intellectual Property Rights

The Selvirw™ brand name, logo, website design elements, original written materials, graphics, layouts, and other protected content may be subject to intellectual property rights.

Visitors may access website content for personal and lawful use.

Without authorization, visitors must not:

Copy;
Reproduce;
Modify;
Distribute;
Publish;
Commercially use;

protected materials.

Brand Representation

Third parties must not use Selvirw™ branding in a way that falsely suggests:

Official partnership;
Authorization;
Ownership;
Sponsorship;
Endorsement.

Any misleading association with Selvirw™ is prohibited.

Website Availability

Selvirw™ aims to maintain reliable website access.

However, temporary interruptions may occur due to:

Maintenance;
Technical updates;
Hosting issues;
Network problems;
Security events;
Circumstances outside reasonable operational control.

Continuous access cannot be guaranteed.

External Websites

The Selvirw™ website may contain links to third-party websites or services.

These external services operate independently and may have their own:

Terms;
Privacy policies;
Security practices.

Visitors should review relevant information before interacting with external websites.

Customer Communications

Customers may contact Selvirw™ regarding:

Product questions;
Order concerns;
Transportation issues;
Return requests;
Refund inquiries;
Website matters.

Customers should provide accurate information when communicating with support.

Customer contact:

Email: service@selvirw.com
Phone: +86 14746466382

Customer support requests are normally processed within:

3 business days

Privacy and Information Handling

Information collected through website use and customer interactions is handled according to the Selvirw™ Privacy Policy.

The Privacy Policy explains:

Information collection;
Information usage;
Cookies;
Security measures;
Privacy choices;
Third-party service providers.

Website Security

Visitors must not attempt to:

Bypass security controls;
Access restricted systems without authorization;
Modify website functions improperly;
Introduce harmful code;
Interfere with website infrastructure.

Selvirw™ may take reasonable actions to protect the website and customers.

Relationship With Other Policies

These Terms of Use should be read together with:

Terms of Service;
Privacy Policy;
Return Policy;
Shipping Policy;
FAQ;
Contact Us.

Together, these policies explain the operating standards and customer service procedures of Selvirw™.

Customer Service Standards

Selvirw™ maintains the following general service standards:

Return Period:
30 days after delivery

Refund Processing:
7–10 business days after applicable review and approval

Transportation Time:
3–7 days after dispatch

Customer Support Response:
Within 3 business days

Changes to These Terms

Selvirw™ may update these Terms of Use when necessary due to:

Changes in website functions;
Business operation changes;
Customer service procedure updates;
Applicable requirements.

Updated versions will continue to identify the responsible company information.

Limitation of Website Responsibility

Selvirw™ aims to provide reliable website information and services.

However, no online platform can guarantee that all website functions will always operate without interruption or technical issues.

Nothing in these Terms is intended to limit rights or responsibilities that cannot legally be excluded.